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March 24, 2008

Comcast Brings Business Class VoIP to SMBs in New England

By Anil Sharma
TMCnet Contributing Editor


Comcast (News - Alert) has launched Comcast Business Class Voice, its VoIP service geared for SMBs, across New England.

Comcast is one of the nation's leading providers of entertainment, information and communications products and services. With 24.1 million cable customers, 13.2 million high-speed Internet customers and 4.6 million voice customers, it is principally involved in the development, management and operation of broadband cable systems and in the delivery of programming content.

"We are excited about helping local companies increase productivity, find new efficiencies and take their businesses to the next level with our reliable, efficient and innovative voice service and the rest of the Business Class bundle," said Ed Gallagher, vice president and general manager of business services for Comcast's NorthCentral Division, which encompasses all of New England, in a press release. "Our Business Class Voice product gives small and medium- sized businesses the reliability that they need and features that have traditionally only been available to large companies. The launch of Business Class Voice is proof of our commitment to offer these companies best-in-class service, superior technologies and one-stop shopping for all of their communications needs."

Comcast's Business Class line of services offers customers dedicated support and individual attention, 24x7, plus the convenience of one bill.

Moreover, Business Class customers can access a variety of packages and offerings that can be tailored to meet the demands of their business.

"As the nation's fourth largest residential phone provider, Comcast already delivers reliable voice service to thousands of business owners where they live," Gallagher said. "These business owners now have the option of choosing Comcast for all of their communications needs where they work, ensuring they receive the superior technologies and service levels of a respected and established company along with the responsiveness and personal touch of a locally managed team."

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Anil Sharma is a contributing editor for TMCnet. To see more of his articles, please visit his columnist page.

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